This Privacy Policy applies to individuals who:
For clarity, TapAI users generally fall into two categories:
The information we collect depends on how you interact with TapAI.
When you create or manage a TapAI profile, we may collect information such as:
TapAI profiles are designed to be shared professionally. Information you choose to publish may therefore be visible to anyone who accesses your profile.
TapAI allows a Profile Visitor to voluntarily share their information with a TapAI Member.
Depending on the form configuration, this may include:
Submitting this information is optional. You may view a TapAI profile without using the Share My Details form.
When you submit your information through a TapAI profile:
TapAI provides the technology that enables this exchange. Once a TapAI Member receives another person's information, that Member is responsible for using it lawfully and appropriately.
TapAI does not authorise Members to use captured contacts for unlawful spam, harassment, deceptive communications, unauthorised disclosure, or other unlawful purposes.
If you purchase a TapAI card or subscription, we may collect information needed to process the transaction and fulfil your order, including:
Payments for TapAI are processed through Razorpay. When you make a payment, Razorpay collect and process payment information required to complete the transaction.
TapAI may receive transaction-related information such as:
TapAI does not need to store complete card numbers, banking credentials, or other full payment credentials where those details are processed directly by Razorpay. Razorpay's handling of payment information is subject to its own privacy, security, and contractual terms.
TapAI NFC cards are fulfilled and shipped by Arissa International Private Limited.
To process and deliver an order, we may use:
This information is used for order fulfilment, delivery, customer support, and related administrative purposes. Where an external courier or delivery service is used solely to complete delivery, only the information reasonably required for shipping may be shared with that provider.
When you use TapAI, certain technical information may be generated automatically as part of operating and securing the service.
This may include:
We may use this information to operate TapAI, maintain security, troubleshoot technical problems, and prevent misuse.
We use personal data for purposes connected with providing and operating TapAI.
These include:
| Purpose | Description |
|---|---|
| Creating and Managing TapAI Profiles | To create, display, update, and maintain professional profiles. |
| Enabling Profile Sharing | To enable profiles to be shared through NFC, QR codes, direct links, email signatures, and other supported methods. |
| Facilitating Contact Exchange | To allow visitors to voluntarily submit their details to a TapAI Member. |
| Supporting Follow-Up | To store submitted contacts and make them available to the relevant profile owner. |
| Account Authentication | To authenticate users and provide secure account access, including email-code authentication where applicable. |
| Managing TapAI Services | To provide profile management, contact visibility, CRM functionality, dashboard access, and related platform features. |
| Processing Payments | To process TapAI purchases and subscriptions through Razorpay. |
| Fulfilling Card Orders | To prepare and ship TapAI NFC cards. |
| Customer Support | To respond to questions, resolve issues, and provide assistance. |
| Service Security | To detect and prevent misuse, fraud, unauthorised access, and security threats. |
| Legal and Regulatory Requirements | To comply with applicable laws, regulatory obligations, lawful requests, taxation requirements, accounting obligations, or legal claims. |
Where TapAI relies on consent to process personal data, the consent will relate to a clear and specified purpose.
Where applicable:
Using the form does not automatically mean that you have consented to receive unrelated marketing from TapAI or the Share My Details profile owner.
Marketing consent, where required, should be obtained separately from the normal networking or contact-sharing interaction.
If you choose to receive marketing communications from TapAI, you may unsubscribe at any time.
You may still receive necessary service-related communications relating to:
TapAI does not sell personal data. Personal information may be shared only where reasonably necessary to provide TapAI services, complete a requested transaction, or comply with applicable law.
When you use Share My Details, your submitted information is made available to the profile owner whose profile you used.
Payment-related information is processed by Razorpay when you purchase TapAI services or subscriptions.
TapAI may use service providers for functions such as:
Such providers receive only the information reasonably necessary to provide their services.
If a courier or logistics provider is used to deliver a TapAI card, the information necessary to complete the shipment may be shared with that provider.
We may disclose information where required by applicable law, court order, regulatory requirement, or lawful government request.
TapAI application data is hosted and stored on servers located in India. TapAI does not intentionally store its core customer, profile, or contact database outside India.
If TapAI later introduces a service provider that processes personal data outside India, we may update this Privacy Policy and take any steps required under applicable law.
TapAI profiles are designed to be shared.
Information that a Member publishes on their TapAI profile may be accessible to anyone who:
Profile owners are responsible for choosing what information they make publicly available. Members should not publish confidential, highly sensitive, or unnecessary personal information on a public TapAI profile.
TapAI is designed for professional and business networking.
Please do not upload, publish, or submit information that is unnecessary for that purpose, including highly sensitive or confidential information such as:
The free-text Note field in the Share My Details form should not be used to submit sensitive personal information. If sensitive information is submitted unintentionally, please contact us so that appropriate action can be taken.
TapAI currently does not use Google Analytics, Meta Pixel, advertising pixels, or other third-party behavioural or advertising analytics tools.
TapAI may use strictly necessary technical technologies required for:
If TapAI introduces analytics, advertising, behavioural tracking, or other non-essential tracking technologies in the future, this Privacy Policy and any applicable consent mechanisms will be updated.
TapAI profiles may include buttons or links that open external communication services such as WhatsApp.
When you choose to contact a TapAI Member through WhatsApp or another external service:
TapAI does not control how WhatsApp or other external communication platforms process information once you use those services. TapAI currently treats WhatsApp as an external communication link and does not describe it as a TapAI messaging or notification provider unless such functionality is introduced in the future.
Information submitted through Share My Details is stored in the relevant TapAI Member's contact-management or CRM area.
This allows the Member to:
Members are expected to use captured information responsibly and in accordance with applicable law.
TapAI aims to retain personal data only for as long as it is needed for the purpose for which it was collected or where retention is required by law.
Our current retention framework is:
| Data Category | Retention Period |
|---|---|
| Active Account and Profile Information | Retained while the TapAI account remains active. Following account closure, profile and account information may be retained for up to 90 days before deletion from active systems, unless a longer period is required by law or necessary to resolve a dispute. |
| Captured Contacts | Captured contacts may remain available while the Member's TapAI account remains active or until the Member deletes them. If the Member closes the account, captured contacts will ordinarily be deleted within 90 days, subject to legal, security, or backup requirements. |
| Payment and Transaction Records | Payment, billing, invoice, and transaction records may be retained for up to 8 years, or for any longer period required under applicable tax, accounting, financial, or legal requirements. |
| Order and Shipping Records | Order and delivery records may be retained for up to 8 years where necessary for accounting, taxation, customer support, dispute handling, or legal obligations. |
| Authentication and Security Logs | Authentication, login, and security logs may be retained for up to 180 days, unless a longer period is required to investigate fraud, misuse, or a security incident. |
| Backups | Deleted information may remain in secure backup systems until those backups are overwritten or deleted through TapAI's normal backup cycle, generally within 90 days. |
Where retention is no longer necessary, TapAI will take reasonable steps to delete, anonymise, or securely dispose of the information.
TapAI uses reasonable technical, organisational, and administrative safeguards designed to protect personal data from:
Depending on the system and risk involved, measures may include:
If TapAI becomes aware of a personal-data breach, we will take reasonable steps to:
Subject to applicable law, you may have rights relating to your personal data, including the right to:
We may take reasonable steps to verify your identity before responding to a request.
Where TapAI processes information based on your consent, you may withdraw that consent by:
Withdrawal of consent may affect features that require the relevant information.
TapAI is intended for professional and business networking and is not intended for individuals under (18) years of age. TapAI does not knowingly offer accounts to children.
If we become aware that information relating to a child has been collected in circumstances that do not comply with applicable law, we will take appropriate steps to investigate and address the issue.
TapAI profiles may contain links to third-party platforms or services, including:
When you use a third-party website or service, its own privacy policy and terms apply. TapAI does not control the independent data practices of those third parties.
We may update this Privacy Policy from time to time to reflect:
The Last Updated date at the top of this policy will indicate the latest revision. Where required, we may provide additional notice regarding material changes.
If you have questions, privacy requests, or complaints regarding TapAI or this Privacy Policy, please contact:
| Company | Arissa International Private Limited |
| Privacy / Grievance Contact | Vinay Venkatesh, Managing Director |
| info@arissainternational.com | |
| Registered Office | No. 98/2, 2nd Floor, SC Complex, 8th Phase, J. P. Nagar, Bengaluru, Karnataka 560076 |
| Phone | +91 9945785367 |
We will review privacy-related requests and grievances in accordance with applicable legal requirements.
TapAI's personal-data practices are intended to comply with applicable Indian privacy and information-technology requirements, including the Digital Personal Data Protection Act, 2023 applicable rules and regulations made under it as those provisions become effective.
Where another Indian legal requirement applies to a particular activity, TapAI will take reasonable steps to comply with that requirement.